Accessibility

The Township of North Glengarry Council is committed to creating an inclusive environment for persons of all ages and abilities by providing services and facilities that are accessible to everyone.

The municipality is committed to provide accessible formats and offer communication supports for persons with disabilities in a timely manner and at no more than the cost for other persons who ask for the same information.

North Glengarry Accessibility Plan Documents

The Township of North Glengarry's Accessibility Plan is available below in pdf format. Paper copies of the plan are available in regular font size and large print at the Alexandria Municipal Office. Other alternate formats are also available upon request.  

Open a new window to view the most recent version of the North Glengarry 2023 Multi-Year Accessibility Plan.

The Township also implemented an Accessibility Customer Service Policy in 2009. Open a new window to view the most recent version of the North Glengarry Accessibility Customer Service Policy.

The Township addresses Accessibility in its other policies such as the Employment Practices Policy. Open a new window to view the most recent version of the North Glengarry Employment Practices Policy.

In providing good employment standards the Township of North Glengarry shall use reasonable efforts to ensure that policies, practices, and procedures are consistent with the following principles:

• Recruitment, Assessment or Selection Processes
• Informing Employees of Supports
• Accessible formats and communication supports for employees
• Workplace Emergency Response Information
• Documented Individual Accommodation Plans
• Return to Work Process
• Performance Management, Career Development and Advancement & Redeployment

The municipality also offers accessibility support. Open a new window to download the most recent version of the Accessible Formats and Communication Support Policy.

This policy is intended to establish appropriate and consistent action when requested to provide accessible formats and communication supports for persons with disabilities in a timely manner.

• Providing Accessible Formats and Communication Supports
• Requests for Accessible Formats and Communication Supports
• Accessibility Policies Available to the Public
• Feedback Process
• Accessible Website and Web Content

Feedback

Feedback from customers gives the Township of North Glengarry opportunity to learn and improve. The Municipality encourages individuals to make suggestions on ways to improve our services and recognizes the right of customers to make a complaint. The customer is invited to provide their feedback as follows:

In writing, in person, e-mail, telephone, or disk, (or any other agreed upon method) addressed to:

Clerk, Township of North Glengarry
3720 County Road 34, R.R. 2, Alexandria,
Ontario, K0C 1A0 
Phone: 613-525-1110
Fax: 613-525-1649
Email the Clerk 

The Clerk will respond either in writing, in person, e-mail, telephone, or disk, (or any other agreed upon method) acknowledging receipt of feedback and will set out the action to be taken in response to any complaints or suggestions.

The municipality is committed to provide accessible formats and offer communication supports for persons with disabilities in a timely manner and at no more than the cost for other persons who ask for the same information.

Emergency Plans for People with Disabilities

For information about what to do during an emergency, Open a new window to view the Emergency Management Ontario page.