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By-law FAQs

Municipal Law Enforcement

The By-Law Enforcement Department provides a public service by investigating and enforcing municipal by-laws and provincial statutes authorized by North Glengarry Council under the Municipal Act or the Police Services Act. Municipal Law Enforcement Officers are appointed as Provincial Offence Officers under the Provincial Offences Act and are committed to educating the community regarding By-laws and responsibilities as well as delivering professional enforcement services in a timely and effective manner.

Our goal is to achieve compliance with the Township's By-Laws firstly, through education and communication and ultimately where required, through enforcement and prosecution. Our primary goals and objectives are to provide services which focus on public safety, and a balanced quality of life in our community.

Some of the duties performed by our local By-Law Enforcement Officers may include the following:

Animal ControlFirearms (Discharge)
ParksProperty Standards Act
ATV - Off Road VehiclesFire Works
Smoke AlarmsRefuse and Debris
RecyclingLivestock / Poultry
Environmental PollutantsSewer - Septic Systems
Fire BurningDog Owner's Liability Act
SignageParking - Traffic

By-law complaints can be registered in writing at the Township's main office. You may also download a copy of the complaint form to complete and return to the Township's main office at 90 Main Street South in Alexandria  (613) 525-1110.

Property Standards Complaints pertaining to rental unit infractions must be submitted in writing with confirmation that the landlord has been apprised of the concern prior to directing the matter to Municipal By-Law Enforcement Department.

Complaints will be accepted only if the following information has been provided:

  • Complainant name, address and telephone number.
  • Complaint location (address).
  • A sufficient explanation of the complaint and details that would assist with an investigation.
  • A summary of when and where the problem/infraction is occurring if the complaint pertains to the condition of a rental unit, details confirming that the landlord has been recently advised about the problem and that it has not been corrected.

What happens when I register a by-law complaint?

All complaints and violations are investigated and are dealt with confidentially, however there are cases where you may be required to attend court as a witness. In most cases, warnings, letters and recommendations are made in order to resolve the problems. Re-occurring infractions however are dealt with by issuing a set fine or legal action may be taken by issuing a notice or summons to appear in court under the Provincial Offences Act.
For related questions or inquiries call us:

Should you wish to report a by-law infraction, or a perceived infraction, particularly in regards to fire, safety or health hazards or nuisance, you may contact us directly by calling our office at: 613-525-1110.

How do I deal with an after hour complaint?

The Municipal By-Law Enforcement Department is available from 8 am until 4 pm. Should you require after hour service please call: 613-525-1110 and listen to the prompts for after hour services.

Should you require immediate Police assistance please call 1-888-310-1122
or 1-888-310-1133 for the hearing impaired.

In the case of an Emergency please dial 911.

Enforcement of all Municipal By-Laws and Provincial Statutes authorized by North Glengarry Council under the Municipal Act or the Police Services Act. Municipal Law Enforcement Officers are appointed as Provincial Offence Officers under the Provincial Offences Act and are committed to educating the community regarding By-laws and responsibilities as well as delivering professional enforcement services in a timely and effective manner. Our goal is to achieve compliance with the Township's By-Laws; firstly, through education and communication and ultimately where required, through enforcement and prosecution. Our primary goals and objectives are to provide services which focus on public safety, and a balanced quality of life in our community.

Municipal Law Enforcement Officers are appointed by Council under the provisions of the of the Police Services Act or other Provincial Statutes to enforce local municipal by-laws and other applicable Provincial Statutes.